Say The Right Thing
Everyone’s Guide To What To Say In Challenging Situations
Have to show up and don’t know WHAT to say?
Student? Executive? Parent? Introvert? Extrovert? We all want to SAY THE RIGHT THING
• At parties, networking events, and weddings
• With friends and acquaintances
• To rude people and bullies
• In asserting yourself
• With children, teenagers, and older individuals
• In the workplace
• With people who are seriously ill or grieving
• To high-powered or unique people
Author Pat Williams trains others in the complex art of communication. In Say The Right Thing, she guides you through the most common social situations so you can APPROACH THESE CHALLENGING CONVERSATIONS COMFORTABLY AND CONFIDENTLY.
As you can see from the Table of Contents, Say The Right Thing covers the most common situations that are uncomfortable, challenging, or difficult:
Say The Right Thing At Party Time
…Gala
…Networking Event
…Wedding
Say The Right Thing With Friends
…Making Friends
…Asking For A Date
…Accepting A Gift
…Appreciating A Compliment
…Honoring Your Partner
Say The Right Thing To Rude People
…Nosy Questioners
…Yakkers
…Gossipers
…Interrupters
…Bullies
Say The Right Thing Asserting Yourself With Others
…Apologizing
…Saying “No”
…Disagreeing
…Breaking Up
Say The Right Thing With Kids
…Toddlers
…Preschoolers
…Elementary-Age Children
…Teenagers
Say The Right Thing At Work
… Interviewing
… Converting Colleagues Into Friends
… Offering Constructive Criticism
Say The Right Thing With Older People
...When Visiting
…When Disagreeing
…In Sickness
…In A Nursing Home Or In Home Care
…In Alzheimer’s Disease
Say The Right Thing Near The End Of Life
…Visiting the Terminally Ill
…Talking With Children About Death
…Attending Funerals
…Giving Eulogies
…Visiting Someone In Grief
…Talking To A Survivor
…Sending A Sympathy Or Get Well Card
Say The Right Thing In Public
…Relating To People With Disabilities
…Speaking In Public
…Holding Back Emotional Responses
…Talking With The President And Other Important People
©2015 Pat Williams All Rights Reserved
Newport Publishing 1468 Waterfront Road Reston VA 28194
Softcover Book Orders and Speaking Engagements: 703-582-9482
Amazon eBook also available